How to report a possible error

Readers are encouraged to contact us if they identify information that may be inaccurate, outdated, unclear, or missing important context. Please include the article URL, the specific passage, an explanation of the concern, and a reliable supporting source when available.

How we review concerns

We assess the claim against relevant sources, which may include state insurance departments, statutes or regulations, official insurer documentation, public agency guidance, and other credible materials. We consider whether the issue is factual, interpretive, stylistic, or dependent on a particular state or policy.

Not every disagreement requires a correction. Insurance outcomes can vary, and an article may accurately describe a general rule while a reader’s contract contains different terms.

Types of updates

• Minor edits: spelling, grammar, formatting, links, or wording that does not alter the meaning.
• Clarifications: added context or revised language that reduces ambiguity.
• Material corrections: changes to inaccurate facts, requirements, calculations, or conclusions.
• Article updates: revisions made after laws, products, or common practices change.

Where appropriate, a material update may include a revised date or an editorial note. We do not remove accurate information simply because it is unfavorable to a company or advertiser.